Customers located in Japan have certain rights regarding their personal data under the Act on the Protection of Personal Information (APPI). You can exercise these rights through the options below:


Disclosure or Download of Data (Disclosure)

You can request the disclosure of your personal information held by us, including order history and account information.

Response period: We will respond without delay (within a reasonable period) after receiving your request.


Correction of Registered Information (Correction, Addition, Deletion)

If the personal information we hold is incorrect, you can request correction, addition, or deletion of the content (e.g., incorrect address, misspelled name).


Suspension of Use or Erasure (Suspension of Use, etc.)

In certain cases, you can request the suspension of use or erasure of your personal information (including account deletion).

⚠️ Important: Due to tax and legal compliance, security, and fraud prevention, not all information may be immediately erased.


Withdrawal of Consent / Change Privacy Settings

You have the right to withdraw your consent to tracking technologies, including consent for Shopify marketing, at any time. This will apply to your future use of this store and will stop the collection of data for optional purposes.


Privacy Choices

Manage your privacy settings. Depending on your region of residence, you may have the right to opt-out of the sale of personal information, withdraw consent for tracking, or customize cookie settings.


Contact Us

For inquiries regarding the handling of personal information and the exercise of rights, please contact us at:

Email: luis@kupelian.de

Address:


Complaint Filing

If you are not satisfied with our response, you can file a complaint with the Personal Information Protection Commission (PPC) or an accredited personal information protection organization.

Skincare - completely chemical-free

Shop now